Elevanta, answered
This page answers the questions immigration firm owners ask most before switching to Elevanta: what it replaces, how USCIS tracking works, whether intake is bilingual, how your data is protected, how onboarding works, and how pricing is structured. Short answers first, so you can find what you need fast.
Getting started
How long does it take to get set up?
Most firms are fully operational in under a week. Our team handles data migration from Clio, Docketwise, or GoHighLevel and trains your staff on every workflow.
Can I import my existing clients and cases?
Yes. Elevanta imports directly from Clio, Docketwise, and GoHighLevel, or from a CSV or Excel export. Your data moves over without re-entry.
What Elevanta replaces
What does Elevanta replace?
Elevanta replaces the usual stack of a case manager, a separate CRM, an email and SMS tool, and a phone system. One platform runs intake, cases, communication, and billing.
What is a Law Firm OS?
A Law Firm OS is a single platform that runs an entire firm, from the CRM and case management to client communication and the phone system, instead of stitching separate tools together.
Phone, calls, and missed leads
Does Elevanta include a phone number and VoIP?
Yes. Every plan includes a built-in softphone with a dedicated business number. Your team takes calls from the browser, with recording, voicemail, and call queues included.
How does the AI receptionist work?
Elena answers inbound calls 24/7 in English and Spanish. She qualifies leads, books appointments, checks case status, and transfers to a live agent when needed.
Why do firms lose clients to missed calls?
Callers usually contact several firms at once, and the first to answer usually wins the case. Every unanswered call is a chance for a competitor to pick up first.
USCIS and case tracking
How does USCIS tracking work?
You enter the receipt number when you file. Elevanta monitors USCIS automatically and texts your client the moment their case status changes, so no one has to check by hand.
Bilingual intake
Can clients use Elevanta in Spanish?
Yes. The client portal, automated messages, and Elena are fully bilingual. Spanish is built in, not an add-on.
Security and data
Is my data secure and private?
Your firm's data is isolated from every other firm with row-level security at the database. Communications are encrypted in transit and at rest, and your data is never sold.
Pricing
How does pricing work?
You pay per user per month, with a minimum user count per tier. Your invoice is the per-user price times your actual users, with no per-module charges.
Still have a question? Talk to us and we will answer it for your firm specifically.